Terms of Service

Welcome to Arctex. By accessing or using this website or the Arctex platform, you agree to these terms. Last updated 2026-10-15.

Acceptable use

The platform is provided for legitimate business use — managing your agency's or your client's website, contacts, scheduling, social media, and related workflows. You may not scrape, reverse-engineer, or attempt to disrupt the service; probe or bypass its authentication or authorization controls; or use it to store or transmit unlawful content.

Accounts and your responsibilities

You're responsible for the accuracy of information you submit and for safeguarding your account credentials. Agency accounts are responsible for the client workspaces and users they create and manage within their organization.

AI features

The platform's AI agent features use third-party AI models to generate suggestions, drafts, and summaries. AI-generated output can be inaccurate or unsuitable for your purpose and is not guaranteed to be correct, current, or free of errors — you're responsible for reviewing it before relying on it or publishing it.

Fees and payment

A business account pays for its plan and the usage it consumes, combined into one monthly invoice that is charged automatically to the card on file, as set out in the Usage Billing Terms. A card is required for every business account. You can cancel at any time from your dashboard; cancelling stops future plan charges at the end of the period already paid for. Price increases are emailed to the account owner at least 30 days in advance.

Intellectual property

The Arctex name, platform design, and underlying software belong to Arctex. You retain ownership of the business data and content you or your clients submit to the platform; you grant us the limited right to process and store it solely to provide the service to you.

Service availability

We aim for reliable service but don't guarantee uninterrupted availability. The platform is provided "as is," without warranties of any kind, to the fullest extent permitted by law.

Changes to these terms

We may update these terms as the product changes. Material changes will be reflected by an updated date on this page and emailed to account owners before they take effect; where a change affects what you pay, you will be asked to accept it before it applies to you.

Contact us

Questions about these terms can be sent to info@arctex.ai or +1-401-203-9603.

This page is a plain-language product policy, not a substitute for legal advice tailored to your circumstances — legal review is recommended before relying on it as a binding contract.